Last summer we were after some accommodation in Devon for part of a week, after staying with family. If you've ever tried to find holiday accommodation in Devon in August for an unusual amount of time i.e. not a full week, it's tricky. Accommodation is at peak price and peak demand. You can probably see where I'm going with this...Yes, I found myself on the Airbnb website, and lo and behold, booked accommodation for four, for half a week, and it didn't cost an arm and a leg.
Since then we've used Airbnb for a bargain break in Lille, France, for a few days, and I nearly used it for an overnight stay in Bristol although I later cancelled the booking, which unintentionally gave me the chance to test out Airbnb's cancellation process.
I suppose you could say we're Airbnb converts. Especially as we've not had any negative experiences. What, therefore, are our favourite Airbnb things?
1) The relationship with the hosts - I guess they're out to get good ratings from their guests, but all our Airbnb hosts have been a pleasure to deal with via email and in real life. The host in Devon deserves a bonus for giving us the chance to feed her Alpacas, whilst the host in France gets extra points for tolerating my attempts to practise my rusty French on her. The Bristol host (whom I never met in person) was also admirable in returning my payment when I cancelled. (I didn't meet the criteria for a partial, let alone a full refund, so this was totally unexpected but much appreciated).
|Friendly Airbnb Host and Alpacas|
3) You can get a good idea of the accommodation and the hosts from the website. For us, this has meant we are able to bypass places where it looks as if you would have to tread on egg shells or incur a hefty cleaning fee (not that we'd be throwing wild parties or anything) and are able to go for places that are more of a home from home i.e. practical and non-deluxe but comfortable. And therefore, relatively cheap. France was the cheapest of all - £37 per night for a whole, large, lovely appartment.
4) There is something appealing in the ethos of the sharing economy - using what's already there rather than consuming 'new' feels more sustainable. However the sharing economy isn't necessarily sustainable - as users we have to make it such. (And in fact there is an argument that the likes of Uber and Airbnb are anything but sustainable and are in fact part of a neoliberal, tax-evading, unregulated private sector...)
5) The website is super easy to use, even for a non-techy like me, and in all cases the hosts have responded really quickly.
So for now, based on our minimal experience, Airbnb gets a cautious thumbs up from us. How about you, have you got any Airbnb stories to share?
* If you, like under-a-rock dwelling me, have ever wondered what Airbnb is all about, here's an overview (taken from the BT website) : "Airbnb is an online marketplace which lets people rent out their properties or spare rooms to guests. Airbnb takes 3% commission of every booking from hosts, and between 6% and 12% from guests. There’s plenty of criteria to list for/search a property: from a shared room to an entire house, to having a swimming pool to having a washing machine. There are photos of the property, and the hosts/guests, with full map listing."